Program Coordinator

Philadelphia, PA | Full-Time | Immediate Start

KEY Responsibilities:

Program Planning & Execution:

• Develop and implement creative, nature-inspired activities that align with our mission of fostering exploration, creativity, and sustainability for our Nature Arts programs.

• Plan and coordinate all details for birthday parties and events, from logistics and decorations to eco-friendly activities that wow our guests.

• Ensure smooth program and event operations by sourcing materials, managing schedules, and refining processes for optimal efficiency.

• Oversee all party and event resources, including supplies, staffing, and venue care, ensuring the space is clean, organized, and ready for the next event.

• Expand community offerings, such as game nights, storytime, and private rentals, to grow our business and align with our mission.

Customer Experience & Communication:

• Act as the primary point of contact for families, providing outstanding customer service before, during, and after parties or programs.

• Manage all customer communications, invoicing, and scheduling to ensure a seamless experience from booking to event completion.

• Engage with families during events and programs to ensure safety, fun, and satisfaction at every step of the process.

Flexible Support Across Services:

• As a small team, we value flexibility. This role includes supporting the toy library when needed, ensuring a seamless experience for all members.

• Engage with members to assist in toy check-ins and check-outs, provide guidance on toy selection, and ensure a positive play environment during open hours.

• Manage desk duties, including answering emails, phone calls, processing sales, and restocking supplies, while keeping the space clean and organized.

Desired skills & qualifications:

• A flexible team player who thrives in a dynamic environment (availability for evenings and weekends required)

• Strong organizational and multitasking abilities with a creative problem-solving mindset

• Excellent communication and interpersonal skills, capable of building relationships with a diverse range of children, families, and staff

• Experience in event planning or programming, child-centered services required

• Enthusiasm for outdoor activities, sustainability, and creating meaningful experiences for children and families

• Comfortable working in a busy and sometimes noisy environment

• State and Federal background clearances required (can be obtained after hire)

• CPR and First Aid Certified preferred

• Must be able to lift at least 40 lbs

Employment Details:

• This is a full-time with flexible hours, including evenings and weekends as needed for events and programming

• $20-22 per hour, based on experience

• Start Date: ASAP – we’re looking for someone to jump in and hit the ground running!

• We’re seeking a candidate who’s excited to grow with Rutabaga, ideally committing to at least a year journey with us

Rutabaga Toy Library is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.